SMART MOSAIC Support

SMART MOSAIC for iPhone

If an export does not finish

• Check free storage. We recommend at least twice the original video size.
• Close other video apps, restart your device, and test with a short clip.
• Confirm photo access in Settings → SMART MOSAIC.
• Keep the App in the foreground while processing.

If automatic detection misses something

Very small faces, low light, motion blur, side profiles, occlusion, and rapid scene changes can reduce automatic detection accuracy. Review the preview and add a tracked target or manual mosaic where needed.

Privacy

Your selected media is processed on your device and is not uploaded to our servers. The free version uses network access for advertising, and purchases use Apple’s services. See the Privacy Policy.

Restore purchases

Sign in with the same Apple Account, open the Pro screen, and choose Restore Purchases. Apple manages billing and refund requests.

Report a problem

Please include the App version, iOS version, video duration and resolution, the steps that caused the issue, and any error message. You do not need to send the original video.